Notice on Remittance Files 835/ERA
Element Care’s remittance files 835/ERA are now being delivered through our clearing house: Change Healthcare. Please follow the recommendations listed below to obtain your 835/ERA:
#1 / First step is to contact your software vendor to obtain the 835/ERA
#2 / If your software vendor cannot provide it, contact Change Healthcare at: 1 (866) 742-4355 Opt. 5 for directions
#3 / If you do not have a software vendor, then contact the sales department at Change Healthcare to learn about your options for 835/ERA at 1 (866) 817-3813.
Element Care EZ-NET Portal Update
In order to serve you better, we have updated our EZ-NET portal, making it easier to view your claims and EOBs status. To access the portal, please use the link below.
If you have any issues accessing the site, or any other questions/concerns, please contact us at: (781) 715-6672.