mitel

Mitel Connect

Assigning & Changing Extensions on a Phone
Follow these steps if the phone screen is not assigned to anyone (such as: Anonymous, Available)

  1. Press Voice Mail Button
  2. Enter your extension number
  3. Enter your new password
  4. Press 7 – Enter Mailbox Options
  5. Press 3 – Reassign Extension
  6. Press 1 – To assign this extension to your phone

If the Phone is already assigned to someone or states Placeholder

  1. Pick up the hand set and hit # then # again.
  2. When prompted enter your extension number
  3. Enter your password
  4. Once you hear the usual voicemail greeting, press 7 – Enter Mailbox Options
  5. Press 3 – Reassign Extension
  6. Press 1 – To assign this extension to your phone 


Assigning External (Cell) Phone Numbers
Please follow the instructions below to set up your Mitel Client to ring to your Cell Phone/External Phone Number.

With Mitel Connect open on your desktop

  1. Click on the phone icon to the right of your name
  2. Click on External Assignment Number
  3. Click on Edit
  4. Add phone name
  5. Add destination number
  6. Configure the number of rings to try (This controls how many times you phone will ring before it goes to voicemail)
  7. Auto Connect or Press 1 to connect

Note: If you select “Press 1 to connect the voice mail will go to your work voicemail. “Auto Connect” will to go to your phone.